Privacy Policy

Privacy Policy

Introduction

Welcome to https://civil-lines.karachi-pakistan.com (hereafter referred to as ‘Civil Lines’, ‘we’, or ‘the Company’). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty for Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies governing the collection and use of personal data, and we encourage you to review these policies before providing any information.

Processing Activities

This Policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Statement.
  3. Engage with communications from Civil Lines, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Credit card details and billing information required for transactions.
  • Financial Information: Records of financial transactions and banking details (if stored).
  • Purchase Information: Data regarding products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to mobile devices, such as IP addresses and device tokens.
  • Location Data: Information about your geographical location, obtained through GPS or similar technologies.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data from social media platforms when you interact with our content or share it.
  • Product Information: Details about the products you browse, view, or purchase on our website.

We collect this data through various means: user input forms, account settings, interactions with our applications, automated tracking technologies (cookies and similar), and third-party service providers who assist in data collection.

Cookies

Civil Lines uses cookies to enhance your experience on our websites and for analytical purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling you to navigate through pages.
  • Preference: They remember your preferences and settings to provide a personalized experience.
  • Analytics: Used by our analytics providers to track and aggregate non-personal data for website improvement.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Civil Lines implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption for data at rest and in transit to ensure secure communication.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

Civil Lines does not knowingly collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete this information from our systems.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  • Restriction: The right to limit the processing of your personal data under specific conditions.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer via email at [email protected] or by post at:
Civil Lines Privacy Team,
[Address],
[City, State/Province, Postal Code].

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, concerns, or requests regarding privacy or data protection, please contact us at:

  • Email: [email protected]
  • Postal Address: Civil Lines Privacy Team, [Address], Karachi, Pakistan

We appreciate your trust in sharing your personal data with us, and we are committed to maintaining the highest standards of data protection.